Shipping & Returns

  • On average orders ship in 7-10 business days. Yes, that can be up to or at least 2 weeks from the date you place your order. 
  • We ship Tuesday thru Friday.
  • Order fulfillment still relies on our current lead time for any particular product.
  • We cannot modify or split orders after they've been placed.
  • We ask that you refrain from contacting us for order status. When we take time to respond it takes time away from production and shipping orders. We use a modern ecommerce platform and you will be notified once your order ships.

We offer USPS First Class or Priority and FedEx Ground/Air.

Actual Rates calculated and charged at checkout.

EXCHANGES/WARRANTY

Exchanges are eligible within 60 days of purchase. Include a copy of your original sales order and mail products to:

MagLatch
5760 Thornwood Dr
Goleta, CA 93117

Exchanges will be processed within approximately 3-5 business days of receiving. Shipping to MagLatch is paid by Customer. Shipping to Customer is paid by MagLatch. 

RETURNS

Returns are eligible within 60 days of purchase. Include a copy of your original sales order and mail products to:

MagLatch
5760 Thornwood Dr
Goleta, CA 93117

Returns will be processed within 5-7 business days of receiving. MagLatch reserves the right to charge a restocking fee not to exceed 30%. Shipping & Postage costs are non-refundable.

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